Delivery Information

DELIVERY RATES

Earliest delivery date for orders placed today is 13 Dec 2018

Next Day Orders Over £99

FREE

Next Day Orders Under £99

Up to 10 KG = £7.95, 20 KG = £11.95, 30 KG = £15.95, Over 30 KG = £19.95

Orders placed before 5pm

Next working day or Select your delivery date

SAMPLES

Standard Sample Delivery

FREE

Next Day Sample Delivery

£3.95

Orders placed before 5pm

Next working day (Next Day) or 2-3 working days (Standard)

SELECTED DELIVERY

AM or PM Delivery

£49.95

Timed Delivery

£49.95

Saturday or Sunday Delivery

£74.95 (Some postcodes excluded)

Please Note: Due to the distance from our main warehouse some areas in Scotland and Northern Ireland will be subject to a Surcharge, an additional £38.95 will be applied to delivery, regardless of total order value. Delivery can take between 3-5 working days.

Weekend delivery is available in certain Mainland UK areas, enter your Post Code in the checkout to check availability and calculate delivery charge. If you require a delivery to a Non Mainland UK address, please contact us, prior to placing your order.

Please also note, when ordering Trims these may arrive as a separate delivery, not on a pallet, to ensure these are delivered safely and securely.

 

 

Orders are delivered by various means, usually by Tail lift vehicle. Please note that our general Delivery Service and those of our delivery Partners may involve deliveries being completed between the hours of 7.00am to 6.00pm. Due to insurance and health and safety regulations we are unable to transport goods into a Customer’s property. Ninety five per cent of our deliveries will arrive on a pallet and will be delivered to the nearest accessible location (Kerbside Delivery*). If goods are delivered on a pallet - the items on the pallet will not be broken down or discharged by the delivering driver.

*Kerbside Delivery: Whilst every effort will be made to deliver your product to the nearest available delivery point, hazards or obstructions e.g. steps, lifts, uneven or gravel paths / driveways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.

Premium Delivery service

If you're within the London area, you can take advantage of our brand new Premium Delivery service. This is where we will unpack and deliver inside any room on the ground floor. We will also clear away any packaging and pallets, which we will then recycle or reuse. If you live in an area where this service is covered, and if your order is over 30KG in weight, you'll see the option to add our Premium Delivery service in the checkout, for an additional £34.95. 

When placing your order, please provide wherever possible, a mobile telephone number, as this will improve the level of service our delivery partners are able to provide to you.

We despatch our samples and small order consignments through appointed carriers, who may be able to advise you delivery information, direct to you, by SMS text messaging.

When ordering via PayPal, you will leave Walls and Floors.co.uk and the transaction will go through with your default PayPal address. Therefore, your required delivery address will need to be present and confirmed within your PayPal account. Please ensure you provide a telephone number so we can contact/text you updates on delivery status. To amend/update please contact us via email customerservice@wallsandfloors.co.uk or call 01536 314730.

 

 

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