Delivery Information

Please note: Our quick, active, next day delivery service, including looking at samples in the comfort of your own home, is very much business as normal. 

Delivery Rates

Orders Over £150

FREE

Parcel Delivery Up To 10KG

£7.99

Parcel Delivery 10-15KG

£11.99

Parcel Delivery Over 15KG

£24.99

AM / PM Delivery

£29.99

Standard Sample Delivery

FREE

Next Day Sample Delivery

£3.95

Kerbside Delivery

Whilst every effort will be made to deliver your product to the nearest available delivery point, hazards or obstructions e.g. steps, lifts, uneven or gravel paths / driveways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.

Orders are delivered by various means, usually by Tail lift vehicle. Please note that our general Delivery Service and those of our delivery Partners may involve deliveries being completed between the hours of 7.00am to 6.00pm. Due to insurance and health and safety regulations we are unable to transport goods into a Customer’s property. Ninety five per cent of our deliveries will arrive on a pallet and will be delivered to the nearest accessible location (Kerbside Delivery*). If goods are delivered on a pallet - the items on the pallet will not be broken down or discharged by the delivering driver.

The Quick and Easy Delivery Journey

Delivery 1
Delivery 2
Delivery 3
Delivery 2
Delivery 3
Delivery 2
Trims

When ordering Trims these may arrive as a separate delivery, not on a pallet, to ensure these are delivered safely and securely.

Surcharge

Please Note: Due to the distance from our main warehouse some areas in Scotland and Northern Ireland will be subject to a Surcharge, an additional £38.95 will be applied to delivery, regardless of total order value. Delivery can take between 3-5 working days.

Please contact us regarding overseas orders.

Next Day Delivery

We offer Next Working Day Delivery on orders before 2pm. In the checkout, choose 'Next working Day Delivery' to select these option. 

Paypal Orders

When ordering via PayPal, you will leave Walls and Floors.co.uk and the transaction will go through with your default PayPal address. Therefore, your required delivery address will need to be present and confirmed within your PayPal account. Please ensure you provide a telephone number so we can contact/text you updates on delivery status. To amend/update please contact us via email customerservice@wallsandfloors.co.uk or call 01536 314730.

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