Winner - Best E-Commerce Website 2018

 

We're very proud to announce that we've won the award for Best E-Commerce Website at the TTA Awards 2018!

Way back in 2005, we launched the UK's very first transactional tile website and, as this award proves, it's still the best.

The TTA Awards is the leading award ceremony in the UK tiling industry, so we were delighted to hear we were shortlisted for the Best E-Commerce Website Award, and further delighted when we were called up on stage to receive it!

So why did we deserve this award? What sets our website apart from the others? Well, here are just a few of the reasons...

 

31 years in the making

We first opened the doors of our original showroom in 1987! Since then, we've grown to become the UK's leading tile specialists, and have served over two million happy customers!

We listen to our customers. When they give us feedback, we listen and we learn.

 

Above: Largo Tiles - Click image to visit the tile!

 

We learn what sticking points they have in their tiling projects, what products they like, what information they'd find handy. We listen to their suggestions on imagery and samples and delivery. And we pour all of that into the functionality and content of our website, to make it that little bit better each and every day. Because we want to make the process of choosing, buying, receiving and installing tiles easy.

And that's the secret ingredient to our award-winning website - you. The customer.

 

Choice

Firstly, we have the largest online tile selection in the UK, with 6,000 designs to choose from. We add new ranges each week, and they're sourced specifically to tie in with current and upcoming trends, so you can rest assured you're getting a stylish and on-trend look!

Like to try before you buy? No worries! We offer refundable full size sample tiles with Free Delivery! When you come back to place a full order, we'll discount whatever you spent on your samples.

We've made our website fully responsive across all devices, so you can browse any time and anywhere with your desktop, tablet or mobile!

 

Delivery and finance

Customers can also enjoy Free Delivery on orders over £99, which is one of the best offerings you'll find anywhere in the home and garden sector!

If you're working to a tight budget, amazing interest free finance deals to help you spread the cost of your order.

 

 

Above: Boutique 250x50 Tiles - Click image to visit the tile!

 

Inspiration

We pride ourselves on the inspirational content we produce to help give you lots of stylish ideas for your home and garden! From our engaging blog posts which are full of tips and trends, through to our helpful videos and even our brochure which is jam-packed full of inspiring imagery.

We've also created a cutting edge tool called the Tile Finder, which helps you find the perfect tiles for your project in 3 easy steps, based on your personal style. Click here to use the Tile Finder.

If you love getting your social media fix, you can also follow us across Instagram, Pinterest, Facebook, twitter, YouTube and more for daily inspiration! Here are all our social media links.

 

Help and advice

Our technical help and advice is second to none,  and we have a full time Technical Adviser on hand to help with any queries you might have about your project or our products.

You can also chat to our customer service team on the phone, by email, or over our Live Chat system.

 

Shop with confidence

TrustPilot is a site where certified customers can leave reviews of companies they've recently bought from. 5 stars is the highest rating a company can help, and we maintain a 5 star rating - even with over 16,000 company reviews and 9,000 product reviews!

If you buy too many tiles, or if you decide you don't like the tiles you've bought - don't worry - we offer a 60 day returns policy and a 365 day exchange policy on unopened boxes.

 

Pay quickly with brands you trust

We know that time is important to you. So if you don't fancy taking a few extra seconds to type in your card details, you can also pay for your order with your PayPal or Amazon account!

 

 

New call-to-action
Callum Chester

Having headed up the content at Walls and Floors since 2012, Callum Chester shares expert advice, trends and home styling imagery with the likes of Ideal Home, Good Homes and Real Homes on a daily basis. An experienced content writer, Callum is also the creator of Design Peach, a blog of 'sweet, bite-sized ideas for the home and garden'

LEAVE A COMMENT

Top