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Delivery Information

Please note: Our quick, active, next day delivery service, including looking at samples in the comfort of your own home, is very much business as normal. 

Delivery Rates

Orders Over £299

FREE

Parcel/Pallet Delivery 0-15KG

£11.99

Parcel/Pallet Delivery Over 15KG

£26.99

Standard Sample Delivery

FREE

Kerbside Delivery

Whilst every effort will be made to deliver your product to the nearest available delivery point, hazards or obstructions e.g. steps, lifts, uneven or gravel paths/driveways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.

Orders are delivered by various means, usually by Tail lift vehicle. Please note that our general Delivery Service and those of our delivery Partners may involve deliveries being completed between the hours of 7.00am to 9.00pm. Due to insurance and health and safety regulations, we are unable to transport goods into a Customer’s property. 95% of our deliveries will arrive on a pallet and will be delivered to the nearest accessible location (Kerbside Delivery*). If goods are delivered on a pallet - the items on the pallet will not be broken down or discharged by the delivering driver.

Please note: If you're unavailable to receive your delivery on your selected day, we may charge a re-delivery fee.

The Quick and Easy Delivery Journey

 
Trims

When ordering Trims these may arrive as a separate delivery, not on a pallet, to ensure these are delivered safely and securely.

Surcharge

Please Note: Due to the distance from our main warehouse some areas in Scotland will be subject to a Surcharge. This will be calculated at the checkout. Delivery can take between 3-5 working days.

Northern Ireland and Non-Mainland UK delivery costs will be calculated at the checkout

Next Day Delivery

We offer Next Working Day Delivery on orders before 2pm. In the checkout, choose 'Next working Day Delivery' to select this option. 

Paypal Orders

When ordering via PayPal, you will leave Walls and Floors.co.uk and the transaction will go through with your default PayPal address. Therefore, your required delivery address will need to be present and confirmed within your PayPal account. Please ensure you provide a telephone number so we can contact/text you updates on delivery status. To amend/update please contact us via email customerservice@wallsandfloors.co.uk or call 01536 314730.