Capsule® Cotton White Gloss Flat Victorian 150x150 Wall Tiles

Ordered 225 tiles arrived quickly and safely. On opening one box the tiles inside were not white. Sent an email with pictures, Called customer services and spoke to a nice lady who arranged for the collection. However, I was told they would need to look into what happened & it would take a couple of days, after they receive the tiles back and they've been checked then I will receive a refund. This means my whole project has been put on hold & in the meantime we're without a bathroom having had everything removed ready for the tiles to up & toilet etc too be replaced within 24 hrs. Now it means I have to look around to find another company to re-order from because I can't wait 2 days for their enquiries then another 2+ days before I receive the replacements or the collection has taken place. I would have appreciated it if they could have checked if they had the stock & made arrangements for a fast delivery of what I ordered before waiting to receive theirs back & making their enquiries. I'll be making sure I take pics of the retuned items before they leave my house. If you order anything from this company don't wait to check your delivery, check it as they take it off the lorry before the delivery driver leaves. That way if it's wrong you can send straight back same day, you also may have the chance to get another delivery sorted quicker.

Amazing tiles and not a single broken! Delivery was was smooth and extremely satisfying end result! Just waiting for the decorator to complete the job!