Contact Us

We love hearing from you, so if there's something you'd like to ask us, get in touch using one of the methods below!

Customer Service & Sales

Contact Sales & Support today. Expert in-house help & advice by Phone, Email or Live Chat.

Opening Hours:
Monday - Friday 8.00am to 5.00pm
Saturday 9.00am to 4.00pm

Bank Holiday Hours
9.00am to 4.00pm

Tel: 01536 314730
Fax: 01536 410711

customerservice@wallsandfloors.co.uk
sales@wallsandfloors.co.uk

Technical Support

Need technical support?
Contact Paul, our #TileGuru
He's always happy to help!

Opening Hours:
Monday - Friday 8.00am to 5.00pm

Bank Holiday Hours
9.00am to 4.00pm

Tel: 01536 419981

technicalhelp@wallsandfloors.co.uk

Trade

If you're a tradesperson, you can apply for a Trade Account. Contact your Trade Account manager with the details below for a priority service & exclusive discounts.

Opening Hours:
Monday - Friday 8.00am to 5.00pm
Saturday 9.00am to 4.00pm

Bank Holiday Hours
9.00am to 4.00pm

Tel: 01536 419972

trade@wallsandfloors.co.uk

FAQs

Is your question answered by this FAQ?

Why isn't my discount code working?

Star Buy items are excluded from discount codes (these are identifiable by their orange Star Buy sticker, and state that they are Star Buys in their description). Clearance items are also excluded from discount codes. These have a yellow Clearance sticker.

Also, double-check you've spelt your discount code correctly, and that it hasn't expired.

Find more FAQs here.

For international deliveries to areas outside of the Mainland UK,
please call our Trade team on 01536 419972 or email them on trade@wallsandfloors.co.uk

Our Stores

Following the recent outbreak of coronavirus in the UK we've put in place a number of measures to protect our valued customers and staff. Please pay attention to all social distancing measures when visiting our showrooms.

Kettering Showroom

Wilson Terrace
Kettering
Northamptonshire
NN16 9RT

Opening Hours:
Monday - Friday: 8.00am until 5.30pm
Saturday: 8.30am until 5.00pm
Sunday: Temporarily closed on Sundays

Bank Holiday Opening Hours

Friday 2nd April: 9.00am - 5.00pm
Saturday 3rd April: 8.30am - 5.00pm
Sunday 4th April: Closed
Monday 5th April: 9.00am - 5.00pm

Tel: 01536 516319

showroom@wallsandfloors.co.uk

Trade Counter

Garrard Way
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8TD

Opening Hours:

Monday - Friday 8.00am - 5.00pm

Bank Holiday Opening Hours

Friday 2nd April: Closed
Saturday 3rd April: Closed
Sunday 4th April: Closed
Monday 5th April: Closed

Tel: 01536 314734

trade.counter@wallsandfloors.co.uk

More Services from Walls and Floors

Wholesale & Distribution

If you're a retailer looking for great product to offer to your customers, you can sign up for a Wholesale account. Contact your account manager with the details below.

Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm

Tel: 01536 410484

wholesale@wallsandfloors.co.uk

Specification

We offer architects, designers and developers a dedicated service for special projects and contracts.

Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm

Tel: 01536 410484

specification@wallsandfloors.co.uk

Head Office & Marketing

Marketing

Any queries, requests or enquiries regarding marketing, media or press

Please email our Marketing department at the below:

marketing@wallsandfloors.co.uk

Head Office

Walls and Floors
Garrard Way
Kettering
Northants
NN16 8TD

(For all written enquiries)