Contact Us
We love hearing from you, so if there's something you'd like to ask us, get in touch using one of the methods below!
Customer Service & Sales
Contact Sales & Support today. Expert in-house help & advice by Phone, Email or Live Chat.
Opening Hours:
Monday - Friday 8.00am to 5.00pm
Saturday 9.00am to 4.00pm
Bank Holiday Hours
9.00am to 4.00pm
Tel: 01536 314730
Fax: 01536 410711
customerservice@wallsandfloors.co.uk
sales@wallsandfloors.co.uk
Technical Support
Need technical support?
Contact Paul, our #TileGuru
He's always happy to help!
Opening Hours:
Monday - Friday 8.00am to 5.00pm
Bank Holiday Hours
9.00am to 4.00pm
Tel: 01536 419981
technicalhelp@wallsandfloors.co.uk
Trade
If you're a tradesperson, you can apply for a Trade Account. Contact your Trade Account manager with the details below for a priority service & exclusive discounts.
Opening Hours:
Monday - Friday 8.00am to 5.00pm
Saturday 9.00am to 4.00pm
Bank Holiday Hours
9.00am to 4.00pm
Tel: 01536 419972
trade@wallsandfloors.co.uk
FAQs
Is your question answered by this FAQ?
Is your question answered by this FAQ?
Why isn't my discount code working?
Star Buy items are excluded from discount codes (these are identifiable by their orange Star Buy sticker, and state that they are Star Buys in their description). Clearance items are also excluded from discount codes. These have a yellow Clearance sticker.
Also, double-check you've spelt your discount code correctly, and that it hasn't expired.
Find more FAQs here.
For international deliveries to areas outside of the Mainland UK,
please call our Trade team on 01536 419972 or email them on trade@wallsandfloors.co.uk
Our Stores
Following the recent outbreak of coronavirus in the UK we've put in place a number of measures to protect our valued customers and staff. Please pay attention to all social distancing measures when visiting our showrooms.
Kettering Showroom
Wilson Terrace
Kettering
Northamptonshire
NN16 9RT
Opening Hours:
Monday - Friday: 8.00am until 5.30pm
Saturday: 8.30am until 5.00pm
Sunday: 10.00am until 4.00pm
Tel: 01536 516319
showroom@wallsandfloors.co.uk
Wilson Terrace
Kettering
Northamptonshire
NN16 9RT
Opening Hours:
Monday - Friday: 8.00am until 5.30pm
Saturday: 8.30am until 5.00pm
Sunday: 10.00am until 4.00pm
Tel: 01536 516319
showroom@wallsandfloors.co.uk
Trade Counter
Garrard Way
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8TD
Opening Hours:
Monday - Friday 8.00am - 5.00pm
Tel: 01536 314734
trade.counter@wallsandfloors.co.uk
Garrard Way
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8TD
Opening Hours:
Monday - Friday 8.00am - 5.00pm
Tel: 01536 314734
trade.counter@wallsandfloors.co.uk
More Services from Walls and Floors
Wholesale & Distribution
If you're a retailer looking for great product to offer to your customers, you can sign up for a Wholesale account. Contact your account manager with the details below.
Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm
Tel: 01536 410484
wholesale@wallsandfloors.co.uk
If you're a retailer looking for great product to offer to your customers, you can sign up for a Wholesale account. Contact your account manager with the details below.
Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm
Tel: 01536 410484
wholesale@wallsandfloors.co.uk
Specification
We offer architects, designers and developers a dedicated service for special projects and contracts.
Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm
Tel: 01536 410484
specification@wallsandfloors.co.uk
We offer architects, designers and developers a dedicated service for special projects and contracts.
Opening Hours:
Monday - Friday 8.00am to 5.30pm
Saturday 9.00am to 3.00pm
Tel: 01536 410484
specification@wallsandfloors.co.uk
Head Office & Marketing
Marketing
Any queries, requests or enquiries regarding marketing, media or press
Please email our Marketing department at the below:
marketing@wallsandfloors.co.uk
Any queries, requests or enquiries regarding marketing, media or press
Please email our Marketing department at the below:
marketing@wallsandfloors.co.uk
Head Office
Walls and Floors
Garrard Way
Kettering
Northants
NN16 8TD
(For all written enquiries)
Walls and Floors
Garrard Way
Kettering
Northants
NN16 8TD
(For all written enquiries)