Cookie Policy

Cookie Policy explained

Our aim at Walls and Floors is to provide our visitors with an enriched online experience when browsing and searching for your perfect tiles. Walls and Floors uses cookies in order to make the user experience easier, more relevant and up to date. From the 26th of May 2012 a revised ePrivacy Directive came into place enforcing that publishers must clearly identify what cookies are in use and their purpose. Cookies are small text files stored on your PC, tablet or mobile device when you access most websites on the Internet. Cookies make the interaction between users and websites faster and easier, making the browsing experience more efficient and enjoyable. Detailed information about the types of cookies that are used on Walls and Floors are set out below.

To order products on wallsandfloors.co.uk, you ideally need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. To display the most interesting content to you on our websites, we’ll use data we hold about your tile preferences or products. We do so on the basis of our website placing cookies or similar technology on your device, by using our website you are accepting that we use cookies to provide an enhanced online experience. For example, we might display a list of items you’ve recently looked at, or offer you recommendations based on your purchase history and any other data you’ve shared with us.

Walls and Floors use of cookies is aimed at enriching the overall user experience online and allow us to make further improvements and tailor our visitors requrements. We use cookies to make our website as useful as possible. We only use cookie when strictly necessary to provide functionality and improve site performance. We use cookies to track usage but they do not tell us who you are or contain personal information.

We're giving you this information as part of our initiative to both comply with legislation, and make sure we're honest and clear about your privacy when using our website. Most web browsers automatically accept cookies. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website. By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.

Restricting or blocking cookies used on Walls and Floors may impact the functionality or performance of the website, or prevent you from using certain services provided through Walls and Floors. It will also affect our ability to update Walls and Floors to remember user preferences and improve performance. For more information about cookies we recommend visiting www.allaboutcookies.org. For further details about controlling and deleting cookies we recommend www.aboutcookies.org.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. Related to Sign up and registration process, helps us remember choices you may have made on a previous visit (functional cookies).

 

Cookie Introduction

To make full use of the online shopping and personalised features on www.wallsandfloors.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from www.wallsandfloors.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.

Third Party Cookies

When you visit wallsandfloors.co.uk you may notice some cookies that aren't related to Walls and Floors. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website

Please note that we're not responsible for the content of external websites.

Managing Cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited; you may not be able to add products to your basket and buy them.

HOW TO CHECK COOKIES ARE ENABLED ON Apple iOS SAFARI

Tap on the 'Settings' application from your home screen.
Find and tap on the 'Safari' menu item.
Under the 'Privacy & Security' section tap on the 'Block cookies' menu item.
Select any option other than 'Always block'.

HOW TO CHECK COOKIES ARE ENABLED ON ANDROID/Chrome INTERNET BROWSERS

Tap on the 'Settings' application from your home screen or under 'Apps'.
Under the 'Device' section tap on the 'Applications' menu item.
Find and tap the 'Internet' menu item.
Find and tap the 'Privacy' menu item. Enable 'Accept cookies'.
For details on all other browsers please visit the 'Help' menu

 

Cookie Policy

To make full use of the online shopping and personalised features on wallsandfloors.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from Walls and Floors, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for:

Cookie List

Related to Login and remembering shopping basket contents, essential for services and features throughout the site (strictly necessary / technical cookies).

Related to site optimisation and testing, these provide us with anonymous information about how the site is used (performance cookies).

Related to Google Analytics, these again allow us to anonymously track site usage but means you cannot be identify personally. (statistical cookies)

Trusted third party affiliates and targeting, these help improve the user experience by providing more relevant search, display and video ads (ad serving targeting cookies).

Updated 25-05-18 to comply with GDPR

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